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FAQ's
General Questions
Refund Cancellation & Reprint Policy
We offer PLA, PLA+, PETG, ABS, and TPU. Each material has different properties for strength, heat resistance, and flexibility. Our team will recommend the best material for your application.
We accept STL, OBJ, and 3MF files. If you do not have a 3D model, we also provide CAD modeling services at additional charges.
Our current maximum single-part print volume is 256 × 256 × 256 mm. Larger parts can be printed in sections and assembled upon request.
Standard production lead time is 5–7 working days from design approval and 50% advance payment. Rush production is available at additional charges.
Pricing depends on material, print time, part volume, and post-processing requirements. Please share your 3D file with us via our Website, WhatsApp, Email, Instagram, or Phone. We will share a detailed quotation within 24 hours.
Yes. We offer sanding, priming, painting, vapor smoothing, and assembly as paid add-on services.
Orders can be placed via our Website, WhatsApp (+91 9974900509), Email (relic3dlabs@gmail.com), Instagram DM, or Phone Call. A 50% advance payment is required to begin production.
Yes. The minimum order quantity for a single design is 100 units. Please contact us for bulk pricing and timelines.
Yes. All customer files and projects are treated as confidential. We do not share, reproduce, or retain your files without permission.
All parts undergo quality checks before dispatch. In case of a manufacturing defect, please contact us on relic3dlabs@gmail.com or whatsapp us on +919974900509
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